*Please Note: Our venue closed March 30th 2025. We are now MOBILE ONLY!

FAQ
Mobile Parties​​​

1. For home parties, please have space cleared for two 8ft tables & chairs. For outdoor home parties, please have an alternate plan in the chance of rain.
    

2. Can family members attend our birthday party?
   Yes any family members may be present for food & cake but will not participate in the children's activities. 

3. Can boys attend our birthday party?
   Of course! We have gender neutral party themes like glow in the dark, squishmellow, etc. They are also welcome to attend a princess party as well!

4. Can we take home any decor from our birthday party?
   No. All decor & balloons, etc. must be collected after your party. Any missing decor or damages to decor will be billed to the booking parties credit card. 

5. Do you provide cupcake trays or serving utensils?
   Yes. We have cupcake stands available to use. We have utensils to cut & serve your cake for you. We also have lighters to light your candles. 

6. Can we open presents, use piñata or other activities?
   No. Unfortunately time does not allow for opening presents or extra activities. The kids will be busy the entire 2 hours with crafts, games, etc. that we provide to them.

7.  Is my deposit refundable?
   No. Deposits are non refundable for birthday parties. They may be transferred to a different date due to illness or snow travel.
   
   Character Visits

8. Please have a designated space cleared for character activities such as dancing. Have the children gathered in one spot for the characters entrance.
    

9. Is my deposit refundable?
   No. Deposits are non refundable for character visits. They may be transferred to a different date due to illness or snow travel.

10.  Do you offer sensory friendly visits?
    Yes! We are more than happy to interact in a dimly lit/quiet area and tailor our activities to best suit your little one. 

11.  Do you visit schools?
    Yes! Our performers have their clearances to work with children.
    
    Popup Events

12. Are event tickets refundable?
    No. Event tickets are non refundable. If notice is given prior to 48 hours, tickets can be transferred to a future event.

13. We ask that only 1 adult accompanies their child due to capacity reasons.